Electric or Steam Heating Commercial Laundry Dry Cleaning Machine for Hotel and Hospital
Frequently Asked Questions
Q1: Are you manufacturer? I don't want to cooperate with trading company.
Yes, we are the manufacturer. We are a professional washing machine factory with more than 28 years manufacturing experience. You are welcome to visit our factory at your any time and checking our machines on site.
Q2: If I purchase washer extractor and dryer from your company, will you provide free spare parts?
Yes, the manufacturer shall provide one-year warranty for main parts of the machine (excluding vulnerable parts). In case of quality problems in normal use, spare parts will be provided free of charge from the original manufacturer.
Q3: How about the Certification?
Our industrial laundry equipment are certificated by CE; Our factory adopts the management system of ISO9001 and ISO14001.
Q4: How about the Voltage?
The voltage will be customized according to your local requirement; Different voltage and frequency to meet different countries' power standard.
Q5: How about the quality warranty?
We have strict control of quality from material to shipment. We have a good quality control system. Every step will be checked during manufacturing.
Q6: What is the production leading time?
For regular models, it takes 15-20 days for delivery. For customized items according to order conditions.
Q7: When you have some doubts about washer extractor using?
Please chat to our on-line technician, who are ready to assist you in 24 hours/day.
